FAQ

Contact Us:

If you have any questions or comments, please feel free to contact us and our Customer Service Representatives will be more than happy to assist you.

Email: [email protected]

Business Hours: Mon-Thus 10:00- 5:00. Friday 10:00-2:00 (EST) 

What is your response time to an email ?

You can typically expect a response to your email within 24 hours. However, for weekends please allow up to 48 hours.

What condition are your products in?

Our products come either New, Refurbished, and Used. Each item will have its condition in the Specification Tab

Which payment methods do you accept?

We accept American Express, Discover, MasterCard, Visa

How long will it take to get my order?

It depends on where you are located. Orders will usually take 5-7 business days to arrive. 

How much does shipping cost?

Shipping charges are $6.95. All orders over $150.00 are subject to free shipping.

How do I track my order?

After placing your order, we will email you tracking info within 24-48 hrs . We ship USPS.

Can I return my order?

We always aim to make sure our customers love our products. We have a 14 day return period. Just email us directly and we’ll take you through the process.